Website Privacy Policy
Triloknath Immigration Service ("We", "Us", "Our") is committed to protecting your personal information. This Privacy Policy covers our website www.triloknathimmigration.com ("Website") and all immigration services provided through our platform. By using our Website and services, you agree to the practices described herein.
Triloknath Immigration Service ("Provider", "we", "us", "our") is a professional immigration consultancy. We assist individuals, families, and businesses in navigating immigration processes, visa applications, work permits, and global mobility — across 150+ countries.
This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it, when you visit our Website (www.triloknathimmigration.com) and when you use our immigration services and platform.
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By using our Website and services, you agree to the collection, use, and processing of your information in accordance with this Privacy Policy. If you do not agree, please discontinue use of our Website.
Personal data refers to any information relating to you that could be used — on its own or in combination with other information — to personally identify you, such as your name or email address.
Data Automatically Collected
| Category | Details |
|---|
| Device Data |
Information about your computer, phone, tablet, or device; Internet service provider; mobile carrier |
| Technical & Usage |
IP address, login/logout data, browser type and settings; usage patterns, navigation flow, aggregated behaviour metrics, session recordings |
| Location Data |
Device location and time zone, depending on your device settings and permissions |
Data You Provide to Us
| Category | Details |
|---|
| Identity | Name, marital status, date of birth, photograph, national ID or passport details |
| Contact | Email address, phone number, residential and mailing address |
| Immigration | Visa history, travel records, work permits, application status, country preferences |
| Employment | Job title, employer details, employment history, salary details (as required for visa applications) |
| Financial | Bank account details, transaction information (for fee processing only) |
| Online Profile | Username, photo, password, and background information uploaded to our platform |
| Contractual | Details about the immigration services we provide to you |
Special / Sensitive Categories of Data
We may in limited circumstances collect Sensitive Data — including information revealing racial or ethnic origin, religion, health condition, or disability status. We only collect such data where strictly required by law, for example to comply with immigration authority requirements or visa application mandates.
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All personal data you provide must be true, complete, and accurate. You must notify us promptly of any changes. Providing inaccurate information may affect your immigration case and your access to our services.
We use the personal data we collect for the following purposes:
Contractual Obligations
- Provide immigration consulting, visa processing, and related services
- Manage your case, track application progress, and communicate updates
- Enable your access to and use of our online platform
Service Improvement
- Improve and personalise our Website and immigration services
- Develop and test new services and digital features
- Conduct analytics to understand usage patterns
Business Operations
- Process and manage payment transactions
- Manage and enforce contracts with you and relevant third parties
- Maintain accurate business and client records
Marketing & Communication
- Communicate about our immigration services, visa updates, and regulatory changes
- Send you relevant newsletters, surveys, and obtain your feedback (with consent)
Legal & Compliance
- Comply with immigration authority, tax, and accounting obligations
- Fulfil legal reporting requirements across all jurisdictions we operate in
- Identify, investigate, and report fraud or unlawful activity
We may share your personal data with the following third parties, only to the extent necessary and with appropriate safeguards in place:
Service Providers & Vendors
- Technology and web hosting companies who support our platform operations
- Banks, payment processors, and financial institutions
- Document verification and background screening services
- All vendors are bound by data processing agreements ensuring confidentiality
Government & Immigration Authorities
- Immigration offices, embassies, and visa processing centres
- Ministry of Manpower and equivalent regulatory bodies
- Tax authorities as required by local and international law
Professional & Business Partners
- Legal representatives and licensed immigration advisors
- Insurance carriers and brokers related to visa services
- Partner agencies with whom we offer joint or referred services
Corporate Transactions
In the event of a merger, acquisition, bankruptcy, or business transfer, your personal data may be disclosed or transferred as part of such a transaction, subject to equivalent privacy protections.
Legal Requirements
We may disclose your information to public authorities or law enforcement when required by applicable law, court order, or to protect the security and integrity of our services or users.
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We never sell your personal data to third parties for advertising or commercial purposes. Data sharing is always purpose-limited and carried out with appropriate legal basis.
We implement comprehensive organisational, physical, and technical measures to protect your personal data against loss, misuse, unauthorised access, alteration, or disclosure.
Access Controls
- Strictly controlled online and internal access to personal data
- Password protection, access control lists, multi-factor authentication
- Access granted on "strict need-to-know" basis for all staff
- Access immediately revoked for all departing employees and vendors
- All staff and vendors are subject to confidentiality and non-disclosure obligations
Encryption
- Your personal data is encrypted at rest, in transit, and in process
- TLS/SSL protocol for all data transmission
- All communications secured via HTTPS protocol
- 256-bit AES encryption for stored sensitive data
Policy Toward Children
We do not knowingly collect or solicit personal data from children under 13 without verifiable consent from a parent or legal guardian. If you believe we have collected data from a minor, please contact us immediately.
External Links
Our Website may contain links to third-party websites not operated by us. We have no control over, and assume no responsibility for, the privacy practices of such external websites.
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While we apply rigorous security measures, no electronic transmission over the Internet can be guaranteed to be 100% secure. We recommend accessing our Website only from secure networks and exercising care with the data you share.
We retain your personal data for as long as necessary to fulfil the contractual or statutory obligations for which it was collected. Retention periods include:
- As long as required by applicable immigration law or statutory obligations
- For the duration of our service relationship with you, plus any legally mandated period thereafter
- To comply with tax, audit, and legal reporting requirements
- To respond to complaints, disputes, or legal proceedings
- To enforce our agreements and protect our legal position
When we have no ongoing legal reason or legitimate business need to retain your data, we will securely delete or anonymise it. You may also submit a deletion request — see your rights below.
This Privacy Policy is effective as of the last updated date shown at the top of this document. We reserve the right to revise or update this Privacy Policy at any time without prior notice, unless otherwise required by applicable laws.
We encourage you to periodically review this Privacy Policy to stay informed about how we protect your data. By continuing to use our services after any changes, you consent to the revised Privacy Policy.
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For material changes that significantly affect your rights or how we use your data, we will endeavour to provide prominent notice on our Website or via direct communication.
Regardless of whether you are a citizen or resident of a country within the European Union ("EU") or European Economic Area ("EEA"), when applicable, we process your personal data in accordance with:
🇪🇺 GDPR (EU) 2016/679
🇬🇧 Data Protection Act 2018
🇮🇳 DPDP Act 2023
🌐 CCPA (California)
As a Data Controller, we process personal data under one or more of the following legal bases: fulfilment of a contract; compliance with a legal obligation; legitimate interests; and, where required, your explicit consent.
Where we engage third-party processors, we ensure appropriate Data Processing Agreements are in place in accordance with GDPR Article 28, limiting their use of your data to the agreed purposes only.
India Residents — DPDP Act 2023
If you are a resident of India, you are entitled to the rights conferred under the Digital Personal Data Protection Act 2023. This includes the right to access your data, request correction, nominate a representative, and file a grievance with us or the Data Protection Board of India.
California Residents — CCPA
If you are a resident of California, the California Consumer Privacy Act (CCPA) and California Civil Code Section 1798.83 enable you to enquire about:
- Categories of personal data we may have disclosed to third parties for direct marketing purposes
- The contact details of all such third parties with whom we have shared your data in the preceding 12 months
- Your right to opt-out of the sale of personal information (note: we do not sell personal data)
- Your right to non-discrimination for exercising your CCPA rights
To make any such request, please contact us using the details in Section 11 below.
When it comes to your personal data, you have the following individual rights. To exercise any of these rights, please contact us using the details in Section 11.
📋 Right to Be Informed
Know how, why, and for how long we process your personal data.
👁 Right to Access
Obtain a copy of the personal data we hold about you.
✏️ Right to Rectification
Request correction of inaccurate or outdated personal data.
🗑️ Right to Erasure
Request deletion of your personal data, where legally possible.
⏸ Right to Restrict
Limit the processing of your personal data in certain circumstances.
🚫 Right to Object
Object to processing where it impacts your individual rights and freedoms.
📦 Right to Portability
Receive your data in a machine-readable format and transfer it elsewhere.
↩ Right to Withdraw Consent
Withdraw consent to processing at any time where consent was the legal basis.
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Note that withdrawing consent or requesting erasure may impact our ability to provide immigration services and may affect your active visa or immigration case. We will notify you of any such impact before taking action.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact our Data Protection Officer:
India Headquarters
- Triloknath Immigration Service
- First Floor, Besides Sadar Thana, Delhi Rohtak Corridor, Opp. Metro Pillar No. 830, Bahadurgarh 124507, Delhi NCR, India
- 📞 +91 89505 46462
- ✉️ info@triloknathimmigration.com
- 🕐 Mon-Sat: 10AM - 5PM IST
Australia Office
We aim to respond to all privacy-related enquiries within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your relevant data protection authority.